Funktioniert IG nicht?

IG ist der weltweit größte Forex Broker und CFD Dealer. Das Unternehmen bietet weltweiten Zugang zu einer umfassenden Produktlinie, die Forex, Aktienindizes, einzelne Aktien, Aktiensektoren, Rohstoffe, Kryptowährungen, Anleihen und Zinssätze auf einer Vielzahl von professionellen webbasierten und mobilen Handelsplattformen umfasst.

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Vollständige Ausfallkarte

Probleme in den letzten 24 Stunden

Die folgende Grafik zeigt die Anzahl der Meldungen, die wir in den letzten 24 Stunden über IG nach Tageszeit erhalten haben. Ein Ausfall wird festgestellt, wenn die Anzahl der Berichte höher ist als die Baseline, dargestellt durch die rote Linie.

In Moment haben wir bei IG keine Probleme entdeckt. Haben Sie Probleme oder einen Ausfall? hinterlasse eine Nachricht in den Kommentaren.

Meist gemeldete Probleme

Im Folgenden sind die neuesten Probleme aufgeführt, die von IG-Benutzern über unsere Website gemeldet wurden.

1. 

   Website (65%)

2. 

   Login (23%)

3. 

   Handelsplattform (10%)

4. 

   Abhebungen (3%)

Live-Karte der Ausfälle

Die kürzlichst gemeldeten Probleme und Ausfälle entstanden von

City	Problem Type	Report Time
Bonn	Handelsplattform	vor 6 Tagen
Milan	Handelsplattform	vor 6 Tagen
Neuss	Handelsplattform	vor 12 Tagen
Valencia	Handelsplattform	vor 12 Tagen
Milan	Login	vor 19 Tagen
Agen	Website	vor 27 Tagen

Vollständige Ausfallkarte

Community-Diskussion

Tipps? Frustrationen? Teile es hier. Nützliche Kommentare enthalten eine Beschreibung des Problems, der Stadt und der Postleitzahl.

Hüten Sie sich vor „Support-Nummern“ oder „Wiederherstellungs“-Konten, die unten möglicherweise veröffentlicht werden. Stellen Sie sicher, dass Sie diese Kommentare melden und ablehnen. Vermeiden Sie die Veröffentlichung Ihrer persönlichen Daten.

IG Problemmeldungen

Letzte Ausfälle und Probleme die in sozialen Medien gemeldet wurden:

• Openskies (@Openskies13) berichtet vor 3 Minuten

  @observer1100 @dirossiale @IGcom Strange that .. the UK and Australia system... same issues/ same time ...m

• Ale (@dirossiale) berichtet vor 3 Minuten

  @AngeloR30700761 @IGcom @aussieg7 I'm holding large spread bets positions. Once, I close these, I will close my account. They've been bad more times than not. I'm going to spend the weekend gathering all the evidence of the issues I had with them since the summer of 2020. The Fca needs to act. Too many complaints

• 💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰 (@TheMoneySponge) berichtet vor 4 Minuten

  @TheDumbBunny1 @IGClientHelp yep you need to limit new accounts until you can scale the app to cope, existing users not getting the service they are paying for and puts us at risk PS: Do send this on to the people that need to read it please

• Equity Investments (@EquityInvestme2) berichtet vor 4 Minuten

  @Rseabiscuit @IGClientHelp @TheFCA Maybe. IT issues also down to volatility with dealing with large volume orders and being able to settle the orders - money flow. So easier for them to 'turn off the system' and let them catchup back office.

• Jarkko Havas (@jarkko120) berichtet vor 6 Minuten

  @IGClientHelp Please inform your clients what is the reason for these continued issues this week, and how you plan to avoid these going forward. The uncertainty around this happening again is an incentive to find other trading platforms.

• Hussaimo (@hussaimo) berichtet vor 8 Minuten

  @IGcom Its still not working, absolute joke

• Generation X (@schismmonger) berichtet vor 12 Minuten

  @IGcom Stop making excuses and beef up you servers and customer service so that they can cope with demand. I along with many others am thinking of leaving IG. You can't be down at the most volatile time. Only excuse is if the market is suspended.

• Origami lover (@mojn89) berichtet vor 13 Minuten

  @IGcom Poor service

• フアン (@segagamer) berichtet vor 13 Minuten

  @IGClientHelp Still cannot log in as of 18:00 and support staff are most unhelpful, essentially saying "try later". Terrible service! Do they know that "later" can cost us a lot of money?

• shabak (@shabakNuke) berichtet vor 16 Minuten

  @Openskies13 @IGcom Contact FCA - tell them about situation and fill complain (someone here already gave this advice). On dip I could buy shares for 100k as i like the stock - because of them I could not. Lots of money lost 🤓 And hold it :D #GME #TheFCA

• Steeve S (@steeve_inv) berichtet vor 17 Minuten

  @EzIntenso @IGClientHelp Same here... even if I manage to log-in it crashes... it's ridiculous, been with IG since 2015 with no major issues but this does it. Have emailed them asking for compensation and am looking to change broker.

• Nedsir (@Nedsir1) berichtet vor 18 Minuten

  @IGClientHelp Do IG ever respond to these threads? very poor service

• Johan (@JohanDXB) berichtet vor 19 Minuten

  It took 2 whole hours to my broker @IGcom to open trading today ! Market has been open for 2 hours but I wasn't able to trade... really poor service.

• Ale (@dirossiale) berichtet vor 20 Minuten

  @IGcom YOU'VE BEEN REPORTED TO THE FCA - PREPARE YOURSELF TO COMPENSATE YOUR CUSTOMER FOR YOUR CONSTANT SYSTEM FAILURES - YOU'RE A FRAUD- SCAMMERS

• Gary Treen (@treenie64) berichtet vor 21 Minuten

  @IGClientHelp @IGSquawk Awful service these days. Need to get your act together. Also dont say to telephone as no one ever answers!

• Claudiu Hoban (@ClaudioHoban) berichtet vor 30 Minuten

  @IGClientHelp Coincidently when my account was 6000 higher than when you resumed trading. Absolute thieves. Every need to leave a review with this service.

• Steeve S (@steeve_inv) berichtet vor 36 Minuten

  @IGClientHelp @IGcom It's ridiculous, they spent 1 Billion to buy US TastyTrade this month, make tons of money from 75% of retail loosing money and STILL can't handle current traffic or fix 3-day issue...

• Jason Nicholls (@jas251068) berichtet vor 37 Minuten

  @IGClientHelp Truly shocking service, no explanation offered , I’m moving away from these cowboys

• PureRogue369 (@PureRogue369) berichtet vor 37 Minuten

  @IGClientHelp An English language EU call line number for existing clients please. Below not working Existing clients: +35 318 009 95364

• Kasedale (@kasedale) berichtet vor 39 Minuten

  @IGClientHelp @IGSquawk service noticably deteriorating...

• フアン (@segagamer) berichtet vor 42 Minuten

  @IGClientHelp So when are you upgrading your server infrastructure?

• David Peterson (@DavidPe37451789) berichtet vor 43 Minuten

  @IGClientHelp Terrible service recently. 2nd time in 2 days and happening more and more often. No one answering the phones and a live chat that no one responds to. What goodwill gesture will you offer to stop me going elsewhere because I'm out of pocket over the last 2 days?

• Snakes Alive (@snakesalive74) berichtet vor 45 Minuten

  @IGClientHelp @IGSquawk "Some users", "intermittent"... hmmm....

• HR1234 (@Am1n0_LDN) berichtet vor 46 Minuten

  @IGClientHelp you still down?

• Euan.fi (@euancharles) berichtet vor 51 Minuten

  @IGClientHelp I am logged in but the mobile platform displays "service connection failure" and desktop will not accept position edits... How many people will lose money (again) because your infrastructure is not fit for purpose...

• Khalid Razouki (@krazouki) berichtet vor 53 Minuten

  @maneco1964 @IGcom It’s an absolute disgrace. Do you think refunds / reimbursements will happen? I will 100% leave as a customer if they don’t.

• JAN (@frinton63) berichtet vor 54 Minuten

  @IGcom Terrible service from a terrible company , I’m moving

• titan1234M (@Titan1234M) berichtet vor 54 Minuten

  @IGClientHelp @IGSquawk IT IS A RECURRENT PROBLEM AS SOON AS USA OPENS. YOU NEED TO INVEST IN A BETTER SERVER/BANDWIDTH ETC. CAPS WERE NOT INTENDED.

• Angello B (@AngeloR30700761) berichtet vor 55 Minuten

  @dirossiale @IGcom @aussieg7 Remove your cash from IG use other brokers...tried to blame my home network today when their platforms are down. Any excuses not to compensate.

• Nedsir (@Nedsir1) berichtet vor 56 Minuten

  @IGClientHelp Could use web access, live chat timed-out, phone line would not connect, app would not connect. What kind of a half arsed service is this?